Reverse Logistics Management Services

Maximize the value of every product with a robust reverse logistics strategy that minimizes waste and cuts down on inefficiencies.

Mitigate the risk of value loss while meeting the demand of customers and regulatory agencies by working with our global network of reverse logistics experts.
Complete your reverse logistics supply chain with the space and labor resources you need for warehousing, delivery, and returns processing.
Maintain strict control over the reverse flow of items with quality service, comprehensive reporting, and high-capacity, multimodal networks.

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Turn returns into revenue

Reverse logistics isn't just about handling returns; it's about smart, strategic solutions. It's about making sure your customers have the convenient return experience they expect, while also helping you to get the most value back from those items.

Solutions for all your returns, recalls, withdrawals, recycling and disposal needs

Match your obsolete, distressed, and/or returned merchandise with an optimal liquidation plan.

Streamline refusals and overcome imperfections for your over, short and damaged (OS&D) freight

Get consistent disposal strategies for packaging, order optimisation, storage, pickup and more.

What sets C.H. Robinson reverse logistics apart

Our global team of experts helps you to reduce financial risk while ensuring that you meet customer expectations and requirements.

Our global network and multimodal options help you effortlessly manage returns at the local, regional and global levels.

Flexible supply chain solutions cover everything from returns processing and warehousing to recycling and disposal.

Success story

How a global mattress giant optimises returns

Challenge
The existing return process was handled individually by retailers, causing a lack of visibility, inefficiencies and poor customer experiences.
Solution
C.H. Robinson created a tailored solution allowing the mattress manufacturer to own the entire returns process. It uses our customer platform technology and a reverse logistics communication hub.
Result
The entire return cycle has been reduced to 14 days on average. The manufacturer now has real-time visibility and control over costs and can see return costs at the item level.

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“C.H. Robinson’s expertise and NavisphereTM technology have been critical to getting our on-time percentage up double digits to 99% and keeping our projects on timeline and on budget.”

-Director, Planning & Fulfillment, Leading solar tech company

"The ability of C.H. Robinson to be nimble and provide the end-to-end visibility we lacked for so long has allowed us the opportunity to take control of our returns process and improve our customer experiences.”

—Sr. Program Manager

Blog

How reverse logistics can be a supply chain game-changer

Need to have a plan that minimises waste and cuts down on inefficiencies when products re-enter the supply chain? Discover three distinct ways a strong reverse logistics solution can help.

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Critical logistics insights, explored

Stay proactive with our freight market updates. These timely insights on transportation trends have everything you need to stay ahead of the curve. Armed with the latest information, you’ll be ready to make smart, informed decisions to control costs and tackle supply chain disruptions before they affect your business.

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